Returns & Exchanges
At Ninja Kitchen Australia, we want you to be completely satisfied with your purchase. If your new appliance doesn't meet your expectations, you can return it within 30 days for a full refund or exchange.
Initiate Your Return
Contact our dedicated customer support team with your order number and proof of purchase to receive a Return Authorization Number.
Pack Your Appliance
Ensure the product is in its original packaging, including all accessories, manuals, and bonus components to qualify for a full refund.
Affix Shipping Label
Securely attach the provided return shipping label to the outside of your box and drop it off at any authorized Australia Post location.
Receive Your Refund
Once our warehouse team inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing